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Alpha Cast Signs :: FAQ's
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Welcome to the FAQ's here at Alpha Cast Signs .
FAQ's is a new section and is currently being complied
.
If you can't find what your looking for , please E-Mail me .
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Topics so far , they're being added to as you read , but e-mail if you can't find an answer just yet
.
Prices
Ordering
Payment Methods
Scrolls
Non-Standard
& Commercial , please e-mail .
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Q : Do the prices include delivery ?
A : Yes . All prices include delivery unless stated .
Q :
Price Zones ?
A : These are the Pricing Zones as used by The Roayal Mail for all parts of the UK ,
Europe and the Rest of the World .
Q : Which Zone do I use .
A : If your in the UK , odds are
your in Zone 1 . These are the prices shown beside the plaques in the "Styles" pages .
Q : I'm not
on the UK Mainland ?
A : OK then , go to the "Prices" and check through the Zones to find your
location or country . Click on the Zone and the prices for all the plaques will be displayed . It might
be a good idea to print out the prices for your Zone then view the plaques available .
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Q : How can I order a sign ?
A : Due to the current lack of a 100% safe way of paying over the internet
( no matter what your internet bank has told you ) orders are only accepted via the Post .
Q : Can't
I fax you an order ?
A : Unfortunately due to the amout of ' Junk ' faxes that were being received
, I no longer accept fax orders , sorry .
Q : OK then , telephone ?
A : In the past , orders were
accepted via the telephone . Unfortunately too many discrepancies were occurring between what had been
ordered and then supplied !
Q : So just how do I order then ..?
A : Via the Post . Print off the
order form , complete it , then mail it with your payment ( see FAQ's Payment Methods ) to our Royal
Mail address .
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Q : How can I pay for my plaque ?
A : Cheque or Postal Order payable to :- ECHO FOUR
Q : Can
I pay by Credit Card ?
A : Yes , with a Delta , Master or VISA Card . Credit card payments are processed
by Letterboxes @ Signs of the Times , UK .
Q : Any other ways ?
A : Yes again ! An International
Bankers Draft in sterling drawn on a UK Bank ( your bank can arrange that ) . You could also use your
own Cheque account ( eg. in US$ ) but you would need to add a £ 10 handling fee to the total cost .
Q
: What about Cash ?
A : Only if you have too ! If you do , it will need to be sent via Recorded /
Registed Mail . E-mail us to let us know cash will be in transit and to work out the exchange rate fees
if using local currency .
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These can be added to your sign to enhance wording .
Some examples are shown below and you can specify
these or
leave it to our artist to use the most appropriate shape to fill
the available space
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Numerical Scrolls
Scrolls as in
" Grange Gardens " style F
for an example
see
" Valley View " style L
as used for
" Wattenden Cottage " style Z
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